Frequently Asked Questions
We service the greater Little Rock area and in most cases can arrange for services further out.
Absolutely! We can do a multi level building up to 8 stories depending on the circumstances.
Absolutely! Nylon or polyester, if it is Wool it will be a different process.
We can come to you, or you can bring the rug to us and receive a discount.
For strong smells we usually have good results with pre-treating with an enzyme, cleaning about 6 hours later and then encapsulating the carpet.
Generally yes. We have had excellent results removing grease.
It varies but drying time can be greatly reduced with air movement and running the air conditioning usually 24 hours or less.
Unfortunately no. Some stains may have been “set” with previous attempts to clean them. Some may have dyed the carpet. However, most can be removed. We Carry many different products for use on various types of stains.
We are a father and son team. We are on time. We almost always quote a price after a brief phone visit and we don’t change it after arrival (NO BAIT AND SWITCH). We take pride in our work and will go the extra mile to make you happy. Lastly, we do not engage in high pressure upselling.
Yes we clean offices, restaurants, retail stores, etc on a regular basis with excellent results
We use a special tile cleaning attachment under approximately 1000 psi. It is similar to pressure washing but the solution is contained and vacuumed without making a mess. Grout is pre-scrubbed.
It is optional, but since grout is porous and can absorb stains, sealing is a good idea.
We can clean all upholstery with a few exceptions like velvet, leather, silk, and ect.
Upholstery is pretreated. following the pretreatment, we use a special attachment to inject solution and extract it. Low pressure (approximately 150psi) is used so as not to oversaturate the upholstery.
We usually have good results with a three step process. First treat with an enzyme and allow about 6 hours to work. Second extract it with a normal cleaning process and finally encapsulate it with a special product.